Shipping Protection

What Shipping Protection covers

Savressa Shipping Protection is an optional service for eligible orders that are lost, damaged or stolen while in transit.

How to make a claim

Email help@savressa.com with your order number, a description of the issue and clear photographs when the parcel or contents arrived damaged. Claims should be submitted promptly after the carrier marks an order delivered or after the expected delivery window has passed.

Important limits

Coverage applies only to transit-related loss, damage or theft. It does not cover incorrect addresses supplied at checkout, refused deliveries, ordinary wear, product dissatisfaction or damage after confirmed delivery. Savressa may ask for carrier documentation and may resolve an approved claim with replacement, store credit or refund of the protected items.

The Shipping Protection fee is optional and is not required to place an order.